Frequently Asked Questions
Everything you need to know about the world's most versatile travel clothing.
How often do I need to wash my Unbound Merino clothing?
Thanks to the natural antimicrobial properties of Merino wool, our garments can be worn for weeks without washing. Simply air them out between wears to keep them smelling fresh.
What is your return and exchange policy?
We offer a 90-day return and exchange window. If you aren't completely satisfied with your purchase, you can return it for a full refund or exchange, provided the items are in original condition.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Merino wool items?
We recommend machine washing on a cold, gentle cycle with wool-specific detergent. Always lay flat to dry; never use a tumble dryer as it may shrink the fibers.
Is your wool ethically sourced?
Absolutely. We only use Woolmark-certified, mulesing-free Merino wool sourced from sustainable farms in Australia to ensure the highest welfare standards for the sheep.
Will Merino wool make me feel itchy?
Not at all. We use ultra-fine 17.5-micron fibers that are much softer than traditional wool, providing a silky-smooth feel against the skin without any irritation.